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Diamond Parking Scam again

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I received a letter yesterday indicating that I have received a parking violation ticket back in May 2009 while I've parked in a reserved lot. However, I have not received any ticket on that specific day by a DP patrol. So I phoned them this morning to dispute the ticket and I had to go through their complicated voice messaging system for 5 min to figure out which option to choose from, finally I went through their company directory as there was no clear option to choose and talk to a person. Anyway, after I spoke with the agent she claimed that I received a ticket on May 27 and I walked away to another store where does not belong to their parking lot so the patrol person issued me a ticket. When I asked for a copy of the ticket she claimed they do not have any copy just details. I insist on not receiving any ticket so she offered me just pay the ticket original amount in 15 days not the penalties. This is a same case that happened to friend of mine a month ago. So I figured it out they are trying to charge people as much as they can. I really do not know what to do and do not want to pay this unfair charge as I was neither parked there nor received any ticket. Pls advice what to do with these kind of scams. BTW, I live in Lonsdal NV area and I received twice parking ticket from City of North Van with actual ticket and I paid them on time with no penalties. So if there was a ticket I would not missed it and knew about for sure.


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